Jake Mazulewicz, Ph.D.
Director, JMA Human Reliability Strategies, LLC

Preventable errors in electric utilities can end lives, ruin careers, and capsize company reputations overnight. Some utilities manage workplace errors far more effectively than others. What works? What doesn’t? Learn the fundamentals of three key error management strategies successfully used by: aviation, health care, emergency services, the military, and other high hazard industries across the globe. You’ll walk away with practical techniques that you can apply to your job immediately, as well as eye-opening insights that can help you improve reliability and safety in your utility for years to come.